Privacy and business outreach

SignalRoute uses information provided by customers to operate accounts, verify payments, deliver purchased services, and respond to enquiries.

Audit orders

You do not need a SignalRoute account to buy an audit. After Stripe confirms payment, we use the payer email, Stripe session identifier, submitted website address, and request status to deliver the service. Existing customers may still use a private workspace secured by a one-time email code.

Payments

Stripe processes payment details. SignalRoute receives payment status, payer email, and Stripe transaction identifiers for fulfillment and reconciliation. SignalRoute does not store card numbers.

Business outreach

We may use publicly listed company website addresses and generic corporate email addresses to send a relevant, one-to-one introduction to UK corporate bodies. We do not intentionally market by email to sole traders or individual consumers without consent.

Our legitimate interest is introducing a relevant website audit service to incorporated businesses. Every message identifies SignalRoute and offers a simple way to object. Anyone who objects is placed on a permanent suppression list and is not contacted again.

Your choices

To ask what information we hold, correct it, request deletion, or stop marketing, email signalroute.live@gmail.com. Replying "unsubscribe" to an outreach email is sufficient.

Retention

Customer records are retained while needed to deliver services, maintain payment records, and resolve support issues. Unsent prospect records are reviewed regularly. Suppression records are retained so an opted-out address is not contacted again.